Patient acquisition system
Every enquiry answered. Every booking accounted for.
GoKonnect collects every patient enquiry your clinic receives, replies before they cool off, chases until they are booked, and traces the revenue back to the ad that produced it.
Where the money leaks.
You already pay for the enquiry. Everything after it arrives is where clinics lose the patient, and none of it shows up clearly in the ad dashboard.
Four inboxes
A web form goes to email, an Instagram DM sits on someone phone, and a missed call lands in a voicemail. Nobody can see the whole day in one place.
lead inboxNobody answers in time
Reception is with a patient. The enquiry waits until the afternoon. The patient asked three clinics and books with whoever replies first.
automationOne chase, then silence
A single unanswered call gets logged as followed up. Most consultations need several attempts across more than one channel.
sequencesBooked, then no-show
Nothing confirms the appointment the day before. The chair sits empty for an hour and the clinician bills nothing for it.
remindersNobody knows what worked
The ad platform reports leads. It cannot tell you which of them turned up, paid, and came back.
revenueEnquiry to attended, in one system
Leads are not patients. Not yet.
Between the form fill and the person sitting in your chair there are five steps. GoKonnect gives each one an owner, a timeline and a next action.
Enquiry
Ads, forms, DMs and missed calls land in one queue.
First touch
Text and email go out inside a minute.
Booked
Follow-up and diary context help secure the slot.
Attended
Reminders reduce empty-chair time.
Reviewed
Review requests feed the next enquiry.
Product console
The enquiry you did not answer booked somewhere else.
GoKonnect puts every patient enquiry into one queue, replies in seconds, and follows up until they are booked. Then it tells you which ad paid for it.
Lead inbox
Leads
31 enquiries, 4 clinics, today
New
9
Awaiting first touch
Follow-up
14
Contacted, needs action
Booked
6
Appointments made
Median reply
38s
First response today
Replies before they cool off
New enquiries get a text and email in the clinic voice, even when nobody is at the desk.
Chases until there is an answer
Sequences run across SMS, WhatsApp, email and call tasks, then stop when the patient replies or books.
Ties revenue to the source
Campaign, treatment and clinic context stay attached through attendance, conversion and revenue reporting.
Who it is for
Clinic owners
Cost per attended patient, by source and per site. The number that should decide next month spend.
Front desk
One queue ordered by who is waiting longest, with the call guide and conversation history attached.
Marketing teams
See which campaigns produced appointments that were actually attended, not just form fills.
Plugs into what the clinic already runs
Enquiries in from ads and your website. Appointments, messages and reporting out to the tools the team uses every day.
Bring last month enquiries.
Thirty minutes. We will show you which ones were never answered, where the follow-up stopped, and what GoKonnect would change first.